Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1204 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.3658544/5Overall Rating 4.3658544/5Overall Rating 4.3658544/5Overall Rating 4.3658544/5rating 4.3658544
Original
Overall Rating 2.2439/5Overall Rating 2.2439/5rating 2.2439rating 2.2439rating 2.2439
96% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


DF
Darlene F.
Peru, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
friendly people
I really enjoyed the loner I was given
KEITH P., Service Manager from Garvey Hyundai North responded on 02/16/2019

Thank you . Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RL
Ronald L.
Massena, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Accomodating
Get in, get out, good job and all with a smile
KEITH P., Service Manager from Garvey Hyundai North responded on 02/16/2019

Thank you and have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Malone, NY
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
ok
good service
KEITH P., Service Manager from Garvey Hyundai North responded on 02/16/2019

Thank you for your review . Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JK
Judy K.
Champlain, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
I needed a tire repaired and a new battery and didn’t have an appt but the service manager squeezed me in. I’ve always had excellent service there and will only buy From that dealership in the future. Our salesman BriannBaker was awesome too.
KEITH P., Service Manager from Garvey Hyundai North responded on 02/13/2019

Thank you . Hope you have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Merrill, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Oil change
Service dept always top notch..and I love picking up a clean car
KEITH P., Service Manager from Garvey Hyundai North responded on 02/13/2019

Thank you you for your SureCritic review . We appreciate your business and your feedback.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

KT
Keith T.
Keeseville, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Friendly Service Department. Great people.
Thank you all for a great job.
KEITH P., Service Manager from Garvey Hyundai North responded on 02/10/2019

You are welcome, and thank you for your business.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

LG
Leslie G.
Plattsburgh, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Leslie G
Very friendly people !
Excellent service!!
KEITH P., Service Manager from Garvey Hyundai North responded on 02/10/2019

Thank you and have a great day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

DN
Donald N.
Plattsburgh, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Oil change
I like the way Harvey treats me as well a the way they take care of my car
KEITH P., Service Manager from Garvey Hyundai North responded on 02/07/2019

Thank you Sir , And you have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

DK
Diane K.
Peru, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/05/2019 Category: Service
Time wasted.
Called to see if they had a tire for my 2017 Tucson. Was told yes and I could just bring in the tire and they would change it out and balance it. After sitting there an hour, I was informed they didn't have the tire. Had to wait until the next day for it to come in. They received it at 11:30 I didn't get it until 2:00. Anywhere else I could have got it done in 1/2 hour, but Hyundai is the only place you can buy that brand of tire.
KEITH P., Service Manager from Garvey Hyundai North responded on 02/05/2019

I apploigize for an unexceptable Service transaction .
I will reach out to you to discuse your visit .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JT
Jean T.
Plattsburgh, NY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
A team of really professionals,very honest and good service every time I bring my car at Garvey Hyundai North...Tanks...!
Excellency of service...
KEITH P., Service Manager from Garvey Hyundai North responded on 02/01/2019

Thank you for completing your SureCritic review and have a Excellent day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Morrisonville, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
It's the little things in life.
Great service.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/31/2019

Thank you ! Have a great day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

DC
Deborah C.
Jay, NY
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
oil change
got my car right in and out fast very happy thanks
KEITH P., Service Manager from Garvey Hyundai North responded on 01/30/2019

Thank you and have a great day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

ML
Melisia L.
Morrisonville, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Godd
If there is s problem they are on it to fix it
KEITH P., Service Manager from Garvey Hyundai North responded on 01/30/2019

Thank you for your review . We appreciate your business .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JW
John W.
Massena, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Great Service
Both myself and my partner have purchased several vehicles from Garveys. Great people, always friendly and helpful, and the service department top notch.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/28/2019

Thank you very much for taking the time to complete your review . Your business and your feedback is well appreciated. Thank you again .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Brushton, NY
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2019 Category: Service
The sales people are friendly
As far as getting new car serviced I was disappointed.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/28/2019

Thank you for completing your review . I will reach out to you to see if you have any unanswered question .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Plattsburgh, NY
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Recent routine service visit with one issue regarding fuel door not functioning correctly.
Service was excellent. Part had to be ordered to correct fuel door issue. Appt. was scheduled upon part arriving and took much longer than expected since it was more involved than previously anticipated. Not a problem - it was fixed correctly.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/28/2019

Thank you and have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

PF
Paolo F.
Plattsburgh, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Always excellent customer service
I have been using this business for many years and their service is always great. Very good customer service
KEITH P., Service Manager from Garvey Hyundai North responded on 01/28/2019

Thank you and have a wonderful day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

KL
Karen L.
Champlain, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Very happy
The staff is very friendly, accommodating and courteous. Service is prompt and reliable.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/23/2019

Thank you Miss L and have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JH
Julie H.
Jay, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Excellent!
Service department is great and timely. Matt was very informative and answered all of my questions.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/23/2019

Thank you . Have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

KK
Kim K.
Mineville, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Always great service
When I take my car to Garvey the service is great and the people are very friendly and respectful.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/23/2019

Thank you for your comments . The Team at Garvey appreciates you taking the time to complete your review .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com