ReScore Reviews‚ĄĘ (12)

ReScore
Overall Rating 4.3333358/5Overall Rating 4.3333358/5Overall Rating 4.3333358/5Overall Rating 4.3333358/5rating 4.3333358
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Donald M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people there are very friendly."
The service was quick and do well, I would recom






































Very nice place to trade and get service. Just wish they had a dealer closer by
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 04:53 PM
BARSHA R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
Excellent job.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:29 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and quality service"
Always attentive to service needs in an efficient manner
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:45 PM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent Service"
Excellent
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:19 PM
Kristan F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my Elantra!"
I absolutely love my Elantra! The sales team at Gates Hyundai was fantastic. The service team has continued to be amazing through my first three maintenance appointments. I would definitely recommend the brand and dealership to all my friends and family.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:50 AM
Janet B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
One word-Danielle!!ūüĎŹ
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:58 AM
Deloris R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Fast and Friendly"
I have used Lexington Hyundai and Richmond service dept is so much better and faster. I have waited several hrs to just get my oil changed in Lexington. Iwish i could get my oil changed in Richmond instead of Lexington. When I leased my car I added on a few dollars to get free oil changes for 3 yrs, but Hyundai in Lexington told me i have to come there to get oil changed. IS this true?
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/17/2017 06:23 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/17/2017

Thank you for choosing us for your Sonata repair needs. We appreciate your business. I checked your VIN to see that you have Hyundai Pre-paid maintenance agreement that is good at any Hyundai dealer. We would love to take care of your maintenance as well. Feel free to call or go online to schedule your next service visit. Thank you for taking time to post  a reveiw.

Jennifer Gray
Service Manager
(859) 624-1211
Lorraine E. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone seems to be honest and very explanatory about products....."
The people there are just down to earth folks......Easy to talk to and easy and fair to deal with......Will definately recommend to others!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 08:31 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/17/2017

Thank you for choosing us for your Santa Fe S service needs. We look forward to seeing you next visit.

Jennifer Gray
Service Manager
(859) 624-1211
Joseph M. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car wash"
My service was great but the car washes could improve such as drying my car after it's washed because I had water spots all of over and had to rehash it.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:12 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/17/2017

Thank you for taking time to post a review. We appreciate your feedback and look forward to seeing you next visit. We will make sure we dry your vehicle next time.

Jennifer Gray
Service Manager
(859) 624-1211
Alan S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Overall wonderful job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 10:11 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/17/2017

Thank you for choosing us for your Sonata service needs. We appreciate you taking time to post a review.

Jennifer Gray
Service Manager
(859) 624-1211
Jonathan G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff"
speedy quick service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:50 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/16/2017

Thank you for taking time to post a review. We appreciate your business and value your feedback.

Jennifer Gray
Service Manager
(859) 624-1211
Guillermo M. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy "
10
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:29 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/16/2017

Thank you for taking time to post a review. We appreciate your business and look forward to seeing you next visit.

Jennifer Gray
Service Manager
(859) 624-1211
Melody H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best customer service in the history of customer service!"
Overall a great experience!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:19 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/16/2017

Thank you for choosing us for your Sonata service needs. We appreciate your business and  value your feedback.

Jennifer Gray
Service Manager
(859) 624-1211
Alan G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice and quick"
The ladies in service were nice and efficient. The waiting room was clean and had some free refreshment, a great plus. I would have turned off the sound on the TV and use closed captioning.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/12/2017 02:37 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/16/2017

We appreciate you taking time to post a review. Thank you for your business, we look forward to seeing you next visit.

Jennifer Gray
Service Manager
(859) 624-1211
Raymond C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Good price and good service.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:32 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/16/2017

Thank you for taking time to post a review. We appreciate your business and value your feedback.

Jennifer Gray
Service Manager
(859) 624-1211
EDNA W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service my 2017 Tucson "
Really like Gates Hyundai , done business with them for years
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 01:42 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/11/2017

We appreciate the opportunity to service your 2017 Tucson. Thank you for your business and for taking time to post a review.

Jennifer Gray
Service Manager
(859) 624-1211
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and Friendly Service"
I needed some work done. They did it. They did it on time. They found some maintenance work that needed done too. I let them do it.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 11:42 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/11/2017

Thank you for choosing us for your Elantra service needs. We appreciate you taking time to post a review. Your feedback is very important to us.

Jennifer Gray
Service Manager
(859) 624-1211
DONALD J. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to do business "
The professional service of all the staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/09/2017 07:19 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/11/2017

We appreciate you taking time to post a review. Thank you for choosing us for your Santa Fe S service needs. We look forward to seeing you next visit.

Jennifer Gray
Service Manager
(859) 624-1211
Johnny Y. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast, effective and courteous.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 11:40 AM
Jennifer G., Service Manager at Gates Hyundai responded on 10/11/2017

Thank you for taking time to post a review. We appreciate your business and value your feedback.

Jennifer Gray
Service Manager
(859) 624-1211
Richard A. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Service Dept. called and explained repairs needed. Very nice and helpful.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 01:07 PM
Jennifer G., Service Manager at Gates Hyundai responded on 10/09/2017

We appreciate you taking time to post a review. Thank you for choosing us for your Elantra service needs. We look forward to seeing you next visit.

Jennifer Gray
Service Manager
(859) 624-1211
Displaying Review 1 - 20 of 817 in total