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Gates Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)
61
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
50
Total ReScores
4.5
ReScore Average
61
Net Promoter Score ®

Business Details

About

We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(859) 624-1211

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
6000 Atwood Drive Richmond, KY 40475
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)

RU
gravatar
Ralph U.
Mackey, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2022
0
Category: Service
Uninspired cars sold to you
My suggestion...DO NOT BUY A USED VEHICLE at this dealership.
We purchased a used vehicle from them, they did not inspect it and let us drive the vehicle 2 hours home with a BROKEN FRAME. They also did not disclose the accident it had prior to our purchase. When we confronted them after they attempted to right what was wrong. They instructed us to get an Attorney if we were not satisfied!
Are you serious?
Please do not purchase a used vehicle from here, your safety is more important than the dealer making a quick sale.
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