Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

278 Reviews

95% Would Recommend
Latest Review 5 days ago

Reviews


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Dave S.
Hop Bottom, PA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Dave said the staff at this business are good at what they do. He added that Jerry is a very nice fellow.
This review was collected via phone interview by Customer Research Inc.

PL
PHILLIP L.
Wilkes Barre, PA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Excellent service
Buying a car from your dealership gave me many discounts to have my vehicle properly serviced, to keep it in great running condition.

MB
Marquis B.
Hazleton, PA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Marquis said the staff at this business is nice and they get the service done quickly. He also appreciates they don't try to add extra services and have even fixed minor things for him in the past with no extra charge.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Moosic, PA
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
service
Did what they said they would do in a very efficient, friendly, and timely manner.

PT
Paul T.
Taylor, PA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Paul said that the place was good.
This review was collected via phone interview by Customer Research Inc.

RJ
RICKY J.
Moosic, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Great place
There was no need to “ setup an appointment”. I was informed the whole time what was needed for the vehicle.. thank you jerry and thank you gaughan auto!!!

RC
RONALD C.
Jessup, PA
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Courteous and efficient
My satisfaction is important and I am always treated with courtesy. They know my car and I feel safe when I leave. Thank you Jerry and staff!

PM
Paul M.
Scranton, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Paul said the service was good at the business. He stated the price was reasonable and he was happy with service.
This review was collected via phone interview by Customer Research Inc.

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Mike S.
Clarks Summit, PA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Mike said the staff got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Pittston, PA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Mark said they were outstanding and great. The foreman at the front and all the staff were personable and friendly.
This review was collected via phone interview by Customer Research Inc.

DM
DALE M.
Olyphant, PA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Greatest Service!!!
The people at Gaughan Auto Service Center are the Best... As soon as you walk in, you are treated as a part of the Gaughan Auto Service Center
Family! The staff and mechanics at Gaughan Auto Service Center are 2nd to none! I wouldn't go anywhere else...
Thanks for the Great Service and Keep Up the Great Work!!!

Verified Customer
Scranton, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2019
very dis
Went to have my truck washed and vacuumed. Got a call saying that I need all new brake lines. Took a week to fix the brake issue. Never vaccummed the truck. The wash job looked like all they did was spray it with a hose. Not to mention that the truck was purchased from them 5 months ago and was inspected by them. So how is it when inspection was done they didn't notice the brake issue? Oh also the truck only had 6100 miles.

JG
JAMES G.
Moscow, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
JC Gaughan
Squeezed me in got me back on the road

DL
Dawn L.
Pittston, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Dawn said the employees did a wonderful job and she's very happy with her vehicle.
This review was collected via phone interview by Customer Research Inc.

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ROBERTA F.
Pittston, PA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Great service
Friendly staff
Knowledgeable

RB
Rich B.
Taylor, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Rich said Jerry is a good man and he always treats him well. He likes the way he runs his business
This review was collected via phone interview by Customer Research Inc.

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Tammy M.
Taylor, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Tammy said the employees provided excellent service.
This review was collected via phone interview by Customer Research Inc.

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MARIA N.
Taylor, PA
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Excellent experience
Jerry and the team always do a great job! Most times when we think of service for our vehicles it’s how long will I have to wait? What am I going to miss because of it? Not at Gaughan Auto’s Service Center. In and out in under an hour with no issues! Great job Jerry and team!

CD
Connie D.
Kingston, PA
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Connie said the employees were very friendly, efficient and reliable.
This review was collected via phone interview by Customer Research Inc.

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BRAD R.
Old Forge, PA
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Great place
Very kind and courteous staff and they always go out of their way To assure me that the purchase I made was needed and not up sold

Displaying Review 1 - 20 of 278 in total