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SureCritic / Genesis Of Apache Junction
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Genesis Of Apache Junction

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(7 Reviews)
40
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Score Details

5 stars
73%
4 stars
8%
3 stars
2%
2 stars
8%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
40
Net Promoter Score ®

Business Details

Categories
Contact
(480) 474-3100
No Business Hours Provided

Business Hours

* No Time Zone provided
1360 E. Auto Center Drive Apache Junction, AZ 85119
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Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(7 Reviews)
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Recent Reviews
JC
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Jim C.
Queen Creek, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2021
0
Category: Service
Dshonest Sales Team
I went to the dealership with an approved loan and offer fro the trade in on my car. The dealership offered 4K less than the email I was sent and 4K below Kelly Blue Book offer. They also ran my credit when I specifically told them not to as I had an approved loan. They said it was a soft pull it was not. I called and wrote to the general manager and no response.
DAVID M J. from Genesis Of Apache Junction responded on 10/20/2021 09:26 AM

Good afternoon Jim,

Thank you for reaching out regarding your recent experience. I would love to learn more about your experience with us so we may make the needed adjustments to improve. If you would please give me a call at 480.531.2200, i would appreciate it.

Thank you,
David Johnson
Internet and Fleet Sales Director

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