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SureCritic / Genesis Of Austin
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Genesis Of Austin

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
5
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Score Details

5 stars
72%
4 stars
11%
3 stars
8%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
20
Total ReScores™
4.9
ReScore™ Average
5
Net Promoter Score ®

Business Details

Categories
Contact
(512) 445-0300
No Business Hours Provided

Business Hours

* No Time Zone provided
4610 South Ih 35 Austin, TX 78745
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
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Recent Reviews
JS
gravatar
Joseph S.
Fredericksburg, TX
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2021
verified customerVerified Customer
9
Category: Service
Safety recall visit went fine
Biggest area of concern. The staff does not greet incoming drivers in a reasonable time. Bad first impression.

Once they get to you, they are very pleasant and helpful.
DONNIE W., Fixed Operations Director from Genesis Of Austin responded on 08/19/2021 07:00 AM

We appreciate the feedback. I will be contacting you to discuss your visit. Thank you. 

Donnie Wetsel
Fixed Operations Director
512-445-0300
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