Business Solutions
SureCritic / Genesis Of Austin
business image

Genesis Of Austin

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
5
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
72%
4 stars
11%
3 stars
8%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
20
Total ReScores™
4.9
ReScore™ Average
5
Net Promoter Score ®

Business Details

Categories
Contact
(512) 445-0300
No Business Hours Provided

Business Hours

* No Time Zone provided
4610 South Ih 35 Austin, TX 78745
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
Write a Review
Recent Reviews
JS
gravatar
Joseph S.
Fredericksburg, TX
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2021
verified customerVerified Customer
8
Category: Service
Personnel were very accommodating on this unique visit
On a prior visit I was told I needed wheel balancing and wheel alignment. I chose to wait until my annual service to get it done. But in between I made quick plans to drive to Missouri to visit my brother starting in five days. . I called to schedule the alignment. They were booked up but worked with me when they understood my situation.
DONNIE W., Fixed Operations Director from Genesis Of Austin responded on 10/04/2021 06:27 AM

We appreciate you taking time to fill out the review. I am glad to see we provided great service. 

Donnie Wetsel
Fixed Operations Director
512-445-0300
Businesses Near You
Southwest Automotive
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(53 Reviews)
Austin Car Care
62
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(189 Reviews)
Modern Diesel LLC
-14
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(10 Reviews)
Cambridge Auto Center
74
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 Reviews)
Continental Collision Center-Lamar
58
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(28 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.