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Genesis Of Bremerton

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(7 Reviews)
46
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
46
Net Promoter Score ®

Business Details

Contact
(360) 377-3855
No Business Hours Provided

Business Hours

* No Time Zone provided
5008 Auto Center Boulevard Bremerton, WA 98312
Sales Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(7 Reviews)

JR
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Joe R.
Bremerton, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2021
3
Category: Sales
Not good at servicing a high end vehicle
The first time I had my vehicle serviced was after the initial break in period so, I expected some issues with parts availability as the vehicle was new. I had the loaner for a week while the parts came in. For my second service at the 1 year interval (even though my vehicle only has 4K on it) I was scheduled for concierge service and had the reminder notifications and ...no one showed up to get my vehicle nor did I receive a call indicating they could not make it. In addition, when I contacted the service department they had no record of my appointment even though I provided them the confirmation number. So far I am not impressed with the Genesis servicing.
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