Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(5 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
100% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Cary, NC
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
Very good service for genesis owners
professional
JUSTIN M., Service Manager from Genesis Of Cary responded on 01/27/2020

Thank you so much for your recent service visit! We greatly appreciate your business, and your time in providing feedback!  We work very hard to make sure our customer service is second to none.  Receiving 5-Star surveys and reading positive feedback let's us know that we are doing a great job and encourages us to keep doing what we're doing!

Thanks again!  If you ever need anything, or aren't completely satisfied, please contact me directly!

Jay Mayercsik
Service Manager
(919)447-3941

JJ
Jan J.
Apex, NC
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Great Service
Everything was perfect. Couldn’t have been better.
JUSTIN M., Service Manager from Genesis Of Cary responded on 01/17/2020

Thank you so much for your recent service visit! We greatly appreciate your business, and your time in providing feedback!  We work very hard to make sure our customer service is second to none.  Receiving 5-Star surveys and reading positive feedback let's us know that we are doing a great job and encourages us to keep doing what we're doing!

Thanks again!  If you ever need anything, or aren't completely satisfied, please contact me directly!

Jay Mayercsik
Service Manager
(919)447-3941

AH
Albert H.
Raleigh, NC
2018 Genesis G90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Service
Efficiency, Timeliness and Courtesy.
One of the main reasons aside from the product itself is this is the only car company in America that offers complete amenities in their pricing. I brag to my friends who own Mercedes, BMW's and Lexus
of how foolish they are if luxury and savings are at the top of their list and there not looking at the Genesis product how they need to rethink their purchase.
JUSTIN M., Service Manager from Genesis Of Cary responded on 01/08/2020

Thank you so much for your recent service visit! We greatly appreciate your business, and your time in providing feedback!  We work very hard to make sure our customer service is second to none.  Receiving 5-Star surveys and reading positive feedback let's us know that we are doing a great job and encourages us to keep doing what we're doing!

Thanks again!  If you ever need anything, or aren't completely satisfied, please contact me directly!

Jay Mayercsik
Service Manager
(919)447-3941

Verified Customer
Cary, NC
2019 Genesis G70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Professional attentive staff
Service with a smile, professional and communicative staff, vehicle pick up and delivery is an appreciative bonus.
JUSTIN M., Service Manager from Genesis Of Cary responded on 12/21/2019

Thank you so much for your recent service visit! We greatly appreciate your business, and your time in providing feedback!  We work very hard to make sure our customer service is second to none.  Receiving 5-Star surveys and reading positive feedback let's us know that we are doing a great job and encourages us to keep doing what we're doing!

Thanks again!  If you ever need anything, or aren't completely satisfied, please contact me directly!

Jay Mayercsik
Service Manager
(919)447-3941

SS
Shannon S.
Durham, NC
2018 Genesis G80
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Great service, Great Experience
I am a new customer and so far I am very impressed with the overall service at Genesis if Cary.
JUSTIN M., Service Manager from Genesis Of Cary responded on 12/17/2019

Thank you so much for your recent service visit! We greatly appreciate your business, and your time in providing feedback!  We work very hard to make sure our customer service is second to none.  Receiving 5-Star surveys and reading positive feedback let's us know that we are doing a great job and encourages us to keep doing what we're doing!

Thanks again!  If you ever need anything, or aren't completely satisfied, please contact me directly!

Jay Mayercsik
Service Manager
(919)447-3941

Displaying all 5 Review