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Genesis Of Columbus

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5 Reviews)
57
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
57
Net Promoter Score ®

Business Details

Categories
Contact
(614) 471-2900
No Business Hours Provided

Business Hours

* No Time Zone provided
2900 Morse Rd. Columbus, OH 43231
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5 Reviews)

TK
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Tim K.
Huntsville, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2023
0
Category: Service
Worst Genesis dealer ever
This dealership is the worst I've ever seen.

Potholes in the parking lot and even in the Genesis designated guest parking spot. Dirty outside, dirty inside, the signs and windows still read Hyundai used cars, they tacked Genesis banners to the exterior roof.

Customer service is awful, they lie, tell they have loaner vehicles until you get there then tell you they don't, and it's up to you to call a car rental service and pay for it yourself.

The plants inside are dying, the chairs inside are damaged, this place shouldn't even be operating under the Genesis brand.

Service takes twice as long as estimated, there really is nothing good to say about this place!
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