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SureCritic / Genesis Of Daytona Beach
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Genesis Of Daytona Beach

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(41 Reviews)
70
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Score Details

5 stars
92%
4 stars
3%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
12
Total ReScores™
4.4
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Contact
(386) 255-9374
No Business Hours Provided

Business Hours

* No Time Zone provided
901 Nova Road Daytona Beach, FL 32117
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Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(41 Reviews)
Write a Review
Recent Reviews
DP
gravatar
Douglas P.
Port Orange, FL
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Service
Always a positive experience
My wife and I have leased and/or purchased our last six cars with Hyundai/Genesis of Daytona. The service department is an important part of the reason why we continue to do business with the company. Bob, as service manager, always treats us with courtesy and never wastes our time. He communicates with us regarding the service being provided and tries, whenever possible, to have a valet car available for our convenience. And the friendly check-out lady ends our experience on a positive note. I would highly recommend that you consider servicing your vehicles at Hyundai/Genesis of Daytona.
BERNARD S., Assistant Service Manager from Genesis Of Daytona Beach responded on 03/02/2022 07:33 AM

Thank you for taking your time to complete your Genesis survey and for letting us know about your service experience. We truley "thank you " for the 5 Star survey score. It's because of our customer that we work so hard for you.

"TREATING YOU BETTER AND SAVING YOU MORE"

Sincerely,

Bernard Sandrowicz.
Asst. Service Manager.
Daytona Genesis.

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