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SureCritic / Genesis Of Downers Grove
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Genesis Of Downers Grove

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
62
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Score Details

5 stars
86%
4 stars
7%
3 stars
4%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
8
Total ReScores™
4.0
ReScore™ Average
62
Net Promoter Score ®

Business Details

Categories
Contact
(630) 964-9500
No Business Hours Provided

Business Hours

* No Time Zone provided
1866 Ogden Avenue Downers Grove, IL 60515
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
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Recent Reviews
Verified Customer
Clarendon Hills, IL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Service
Service visit
Great experience and the car wash was a nice surprise.
ANTHONY C H. from Genesis Of Downers Grove responded on 02/03/2022 04:39 AM

Thank you for response to the Sure Critic Survey.  Any and all feedback you provide to us does help us improve your service visit experience now and in the future. You responded with 5 stars which is great and very helpful to us to provide the best service experience possible. Please let us know what if anything we can do to make your next visit even better.

Melissa Cormack 
Pugi Genesis
BDC Coordinator/Customer Service 
melissa@pugi.com
630.964.9500 ex 228
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