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Genesis Of Downtown Birmingham

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Latest Reviews
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
10
Irritating survey
Make survey shorter and use information you get.
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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
10
Great experience
Everything was great, from check in with complimentary shuttle to my job to check out, car was cleaned and refreshed when received my vehicle
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MD
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Mary D.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
8
Offer a loaner/courtesy vehicle for repairs/services requiring over 3 hours.
I understand delays and or extended time may be needed to complete the necessary car repairs however, if repairs extends beyond 3 plus hours, the customer...
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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
10
Genesis' concierge service is great
I have a GV80 and a GV70. I tried to schedule the Genesis' concierge service for the GV80 and never got it to work out. However, this time the GV70 worked.
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JM
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John M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
6
Routine 10000 Mile Maintenance
Wait time for maintenance was acceptable. Definitely improved this time from previous visits. Will have to see if this continues. Bathrooms are clean as well...
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