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Genesis Of Downtown Birmingham

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
55
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores
5.0
ReScore Average
55
Net Promoter Score ®

Business Details

Categories
Contact
(205) 324-3371
No Business Hours Provided

Business Hours

* No Time Zone provided
1424 5 Th Ave. N. Birmingham, AL 35203
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)

JM
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John M.
Montgomery, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
verified customerVerified Customer
6
Category: Service
Routine 10000 Mile Maintenance
Wait time for maintenance was acceptable. Definitely improved this time from previous visits. Will have to see if this continues. Bathrooms are clean as well as the waiting room. While the brand is separated from the main brand on paper, the Genesis luxury experience is sorely lacking. I might as well buy the higher end general brand and save lots of money.
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