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SureCritic / Genesis Of East San Antonio
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Genesis Of East San Antonio

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(4 Reviews)
33
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Score Details

5 stars
37%
4 stars
25%
3 stars
<1%
2 stars
25%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(210) 599-5959
No Business Hours Provided

Business Hours

* No Time Zone provided
12908 Ih 35 North San Antonio, TX 78233
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Service Department's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(4 Reviews)
Write a Review
Recent Reviews
Verified Customer
San Antonio, TX
2017 Genesis G80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/27/2022
verified customer Verified Customer
5
Category: Service
Not happy
Took my car in because of low oil pressure light blinking. All they did was change the oil never check the sensor on the vehicle. Fixed it to drive home but when I got back in the car the next day the light was blinking just as before. Tried calling several time to let them know and no one has called me back as of today.
ROY M. from Genesis Of East San Antonio responded on 02/03/2022 11:59 AM

Good Afternoon Mr. Cobb,
i truley apologise for the lack of communication on your oil light comming on i have done some research and spoken to the technician who worked on your vehicle it looks like it is from a faulty oil pressure switch.please call me directly at 210-579-0159 or email me so i can make arrangments to resolve the oil light comming on.
Thank You Sir
Roy Mann
Service Manager

ROY M. from Genesis Of East San Antonio responded on 02/03/2022 12:05 PM

Good Afternoon,
i truly apologise for the lack of communication concerning your oil light .I have spoken to the technician who serviced  your vehicle and it will require an oil pressure switch.Please feel to call me directly at 210-579-0159 or email so i may get this oil light resolved on your vehicle
Thank you 
Roy Mann
serive manager 

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