Genesis Of Framingham

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Latest Reviews
XG
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x g.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2026
0
still no word on ride
had an apptmnt for 8/31, but the car (2024 gv70 EV, < 20k) was dangerous to drive so I brought it in early (8/22). I didn't get a loaner because it was...

MB
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Michael B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/07/2025
0
Worst customer service I have ever experienced
I had previously given this dealership 5 stars under its former ownership, but this is a completely different experience. Genesis should be embarrassed to...

AN
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Angelo N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2025
0
BS Dealership
Stay Away, do not waste your time attempting to buy an automobile there. I need a car and i was surfing the while i was away on vacation. I feel in love with...

GY
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Gary Y.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/22/2025
4
Oil change
Had an appointment for an oil change. Arrived at 8:45am and got my car back 2 & 1/2 hours later. Derrick, service and car wash was okay but missed a doctors...

JA
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jeffrey a.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2022
0
Not a luxury dealership
Tied to schedule an appointment with valet pickup which I was told by my salesperson was part of the Genesis experience. Was told by the service department...