Business Solutions
SureCritic / Genesis Of Framingham
business image

Genesis Of Framingham

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(38 Reviews)
80
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
75%
4 stars
14%
3 stars
7%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
17
Total ReScores™
4.6
ReScore™ Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(508) 879-0300
No Business Hours Provided

Business Hours

* No Time Zone provided
520 Worcester Road Framingham, MA 01702
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(38 Reviews)
Write a Review
Recent Reviews
JA
gravatar
jeffrey a.
Lunenburg, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2022
0
Category: Service
Not a luxury dealership
Tied to schedule an appointment with valet pickup which I was told by my salesperson was part of the Genesis experience. Was told by the service department we do not have any valet drivers. Then told the service department my issue and was told that it was a diagnostic issue and we are are 6 weeks out for an appointment. I then asked for a loner car and was told i was not entitled to a loner car unless it was warranty work My car is 2 months old with an issue they tried to fix once but still persists. Tried explaining it to them but all i got was the company line.
Genesis of Framingham is not a luxury dealership. It is a Hyundai dealership selling Genesis cars. If you want the luxury car experience, go next door to the Acura dealership. They know how to treat someone that buys a luxury vehicle.
Businesses Near You
Pit Stop Auto Service Inc.
90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5 Reviews)
Murphy's Automotive
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,540 Reviews)
Absolute Car Care
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,106 Reviews)
Natick Gas Auto Repair
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(431 Reviews)
Ashland Service Center, Inc
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(104 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.