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Genesis Of Golden

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(14 Reviews)
7
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Score Details

5 stars
60%
4 stars
6%
3 stars
20%
2 stars
13%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
3.0
ReScore™ Average
7
Net Promoter Score ®

Business Details

Categories
Contact
(303) 407-0740
No Business Hours Provided

Business Hours

* No Time Zone provided
15601 W. Colfax Ave. Golden, CO 80401
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Service Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(14 Reviews)
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Recent Reviews
TC
gravatar
Terry C.
Broomfield, CO
2017 Genesis G80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/09/2021
verified customerVerified Customer
3
Category: Service
Genesis G80
Problem the vehicle was brought in for was not corrected. Cost over $750 to have oil change and 60K service but failed to correct the problem with the proximity sensors.
MATT H. from Genesis Of Golden responded on 12/30/2021 06:58 AM

Hello,
I wanted to reach out and introduce myself to you.  My name is Matt I am the  Service Manager of Planet Hyundai.   I wanted to talk with you in regards to your last visit with us.  I know you understand how important reviews are.  I really want to make sure all our guest has a great experience.  Please call me when you have a moment. I will make sure all your concerns are addressed. 
Best,
Matt H
303-407-0743

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