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Genesis Of Gurnee

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Latest Reviews
VD
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Victor D.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2024
0
They promise and then they do not deliver
his dealer is terrible. They do not respect their agreements with customers. Purchased a Genesis car from them. My car has only 6,000 miles and is due for...
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VD
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Victor D.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2024
0
They denied service they promised to be free when purchased car
his dealer is terrible. They do not respect their agreements with customers. Purchased a Genesis car from them. My car has only 6,000 miles and is due for...
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MW
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Mark W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2022
0
Classic old school deceptive sales practice
Deceptive sales practices and $2,700 of mostly worthless add ons. No literature for the add ons or warranty papers. Constantly changing counter offers with...
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RS
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Rachel S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
10
Friendly & Patient
It was a pleasure to work with Andres and Javian throughout the car buying process. I was not the most decisive person and they were both patient and helpful...
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MD
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Michael D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
10
Service Manager + Sales Manager = New Car and Happy Guest
Had a great experience last Thursday meeting with the Service manager and Roger De Vito from the sales department. It was as simple as going in for an oil...
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