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SureCritic / Auto Repair / Genesis Of Gurnee
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Genesis Of Gurnee

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)
42
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Score Details

5 stars
63%
4 stars
12%
3 stars
3%
2 stars
9%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
42
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(847) 249-1300
No Business Hours Provided

Business Hours

* No Time Zone provided
6251 Grand Avenue Gurnee, IL 60031
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Sales Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)
Write a Review
Recent Reviews
MW
gravatar
Mark W.
Mchenry, IL
2022 Genesis Gv70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2022
verified customerVerified Customer
0
Category: Sales
Classic old school deceptive sales practice
Deceptive sales practices and $2,700 of mostly worthless add ons. No literature for the add ons or warranty papers. Constantly changing counter offers with the lame explanation that the Finance Office must have made some mistakes. Run, don't walk, away . No returned phone calls or voice mailboxes that were always full. Great car, lousy sales experience.
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