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Genesis Of Gurnee

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)
42
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Score Details

5 stars
63%
4 stars
12%
3 stars
3%
2 stars
9%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
42
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(847) 249-1300
No Business Hours Provided

Business Hours

* No Time Zone provided
6251 Grand Avenue Gurnee, IL 60031
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Sales Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)
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Recent Reviews
VD
gravatar
Victor D.
Libertyville, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2024
0
Category: Sales
They denied service they promised to be free when purchased car
his dealer is terrible. They do not respect their agreements with customers. Purchased a Genesis car from them. My car has only 6,000 miles and is due for the first free oil change, so I call to schedule and they just say they will not do it for free, as they committed when I purchased it. Apparently they got in a fight with Genesis and they will not service your car any longer. I have to look for a different dealership as they want to charge for something they promised to be free when you purchase a car!!!!
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