Business Solutions
SureCritic / Genesis Of Hickory
business image

Genesis Of Hickory

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 Reviews)
75
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
81%
4 stars
6%
3 stars
5%
2 stars
3%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
7
Total ReScores™
4.7
ReScore™ Average
75
Net Promoter Score ®

Business Details

Categories
Contact
(828) 449-1122
No Business Hours Provided

Business Hours

* No Time Zone provided
1234 South Center St. Hickory, NC 28602
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 Reviews)
Write a Review
Recent Reviews
GB
gravatar
Gage B.
Maiden, NC
2018 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customerVerified Customer
10
Category: Service
Excellent service
Will meet all your needs
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2021
10
Category: Service
Service
Service was pretty good. Steering wheel was turned left while driving straight but the issue was resolved.
SHAWN P H., Service Manager from Genesis Of Hickory responded on 09/10/2021 02:22 PM

Gage, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory. One of our managers will be reaching out to you to discuss your visit. Thank you!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with
DM
DAREN MULLINS
Genesis Service Advisor
Businesses Near You
Mike Johnson's Collision Center
81
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(22 Reviews)
K & M Collision
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Auto Fitness Center
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,722 Reviews)
Springs Road Car Care
91
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(855 Reviews)
Town & Country Tire & Service Center
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(605 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.