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SureCritic / Genesis Of Kendall
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Genesis Of Kendall

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(24 Reviews)
-26
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Score Details

5 stars
63%
4 stars
10%
3 stars
9%
2 stars
6%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores™
4.8
ReScore™ Average
-26
Net Promoter Score ®

Business Details

Categories
Contact
(305) 238-0000
No Business Hours Provided

Business Hours

* No Time Zone provided
15895 South Dixie Highway Miami, FL 33157
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(24 Reviews)
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Recent Reviews
AK
gravatar
Albert K.
Miami, FL
2018 Genesis G80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2022
verified customer Verified Customer
0
Category: Service
Lack of communication. Service did not solve the problem which was done by Genesis dealer in Sarasota
Poor communication and servicr
FABIAN A C. from Genesis Of Kendall responded on 03/21/2022 06:19 AM

Hello Albert, 


We at Kendall Genesis thank you for your effort and time in completing Genesis Survey. I’m sorry to see that you weren’t able to give our Service Team All 5’s. We want to provide a 5 Star visit for you and would like to see if we can overcome the concerns you have. My name is Fabian Cohen and I’m the Guest Experience Manager, I would like to speak with you and see what I can do to assist in this matter. What would be a good time to call you or please call me at 305-964-8840.


Best wishes,


Fabian Cohen

Guest Experience Manager

 Genesis of Kendall / Kendall Hyundai 

15895 S. Dixie Hwy

Miami, Fl 33157

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