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SureCritic / Auto Repair / Genesis Of Lafayette
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Genesis Of Lafayette

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(54 Reviews)
81
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Score Details

5 stars
82%
4 stars
8%
3 stars
7%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
5
Total ReScores™
5.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(337) 984-9050
No Business Hours Provided

Business Hours

* No Time Zone provided
5001 Johnston Street Lafayette, LA 70503
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(54 Reviews)
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Recent Reviews
KE
gravatar
Karla E.
Lake Charles, LA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
9
Category: Sales
Great Customer Service
The customer service from the Genesis Ambassador was excellent. Always available to answer questions and follow up. Genesis is making a name with their line of luxury vehicles. They are giving buyers the feeling of owning a luxury vehicle and receiving luxury service. I’m looking forward to the continued great service.
JADE S. from Genesis Of Lafayette responded on 01/14/2022 05:51 AM

Thank you for taking the time to complete the survey and feedback! I am the in-house liaison, so should you need anything at all, please let me know!!

Jade Salter
Customer Relations Manager
Sterling Hyundai and Genesis of Lafayette
(337)984-9050
jsalter@saveatsterling.com

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