business image

Genesis Of Lafayette

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(14 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

Categories
Contact
(337) 984-9050
No Business Hours Provided

Business Hours

* No Time Zone provided
5001 Johnston Street Lafayette, LA 70503
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(14 Reviews)

Verified Customer
Abbeville, LA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2021
verified customer Verified Customer
4
Category: Service
First oil change
Overall it was a mistake that made the process problematic. Other than that, if valet service and a loaner are part of my purchase I’d like to know.
Jason P B., service manager from Genesis Of Lafayette responded on 12/21/2021 02:30 PM

Thank you for taking the time to complete the survey. I would like to speak with you briefly about your rating. Please let me know a good time to contact you, or feel free to reach out to me at the number/email listed below.

Jade Salter
Customer Relations Manager
Sterling Hyundai and Genesis of Lafayette
(337)984-9050
jsalter@saveatsterling.com

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