Verified CustomerBrian,
Thank you for taking the time to leave us a 5-star review! We appreciate your business and look forward to helping you again! Have a great rest of your week!
Bobby H.
Verified CustomerKim,
Thank you for leaving your feedback! We appreciate your business and look forward to helping you next time you need anything! Have a great rest of your week!
Bobby H.
Verified CustomerRichard,
We appreciate you taking the time to leave us your feedback! Thank you for the 5-star review and we look forward to helping you next time you need anything! Have a great rest of your week!
Bobby H.
Verified CustomerThank you for the feedback and for bringing your car in for repairs we are going to look into the issues you mentioned in yur survey.
Tim Bright
Verified CustomerJoe,
We appreciate you taking the time to leave us your feedback and for giving us a 5-star review! Next time you need anything please reach out to us and we will be looking forward to helping you! Have a great rest of your week!
Verified CustomerJames,
We appreciate your business and for taking the time to leave us your feedback! Your 5-star review means a lot to us and we look forward to helping you next time you need anything in the future! Have a great rest of your week!
Verified CustomerWow, what a review! Thank you for being our guest and taking the time to share your experience with us! We are thrilled to hear that we earned your business based on our performance. We appreciate you making the journey to come see us. We look forward to being your go-to shop for years to come!
Mandy E.
Verified CustomerGary, thank you for your very kind review. Your generous words help us to keep going. We are so grateful to be open and to have the opportunity to assist our guests with their automotive needs during these times! We sincerely thank you for being a loyal Allen Genesis customer and we look forward to be your go-to shop for years to come!
Mandy E.
Verified CustomerDaniela, we appreciate your praise in this survey. It pleases us to know that we were able to deliver that 5-star service that our department is known for. We look forward to helping you again in the future. Until then, safe journeys!
Warmest Regards, Allen Genesis
Verified CustomerThank you for entrusting our team to service your G80. Our staff is committed to providing each of our guests with the best possible automotive experience! Thank you again for the great review. We cannot wait to be of assistance again in the future! Warmest Wishes, Allen Genesis
Mandy E.
Verified CustomerThank you so very much for being our guest. We apologize if you were not given the final repair order paperwork. We can always reprint it for you, next time you are in town. We sincerely value your business and this positive review. We look forward to helping you again in the future! Warmest Wishes, Allen Hyundai
Mandy E.
Verified CustomerWe appreciate your positive review, Fred! We are happy to hear that your overall experience went well. However, we are saddened to hear that your concern is reoccurring. Please make sure to give us a call once you've checked your schedule, so we may arrange for you vehicle to come back in. Thank you again for your patronage. Best Wishes, Allen Genesis
Mandy E.
Verified CustomerHi Stephen, thank you for taking the time to leave us feedback about your experience with us. The concierge service is offered through Genesis and is the only thing that’s restricted to that 3 years or 36,000 miles from date of purchase time frame. Genesis is just establishing itself as its own brand and therefore is still dependent on its flagship brand Hyundai. At this time, Genesis does not have the number of cars needed to support a standalone location. We do hope that Genesis will be able in future years to be able to branch out a little more. Thanks again for your feedback and we hope you have a great day!
Mandy E.
Verified CustomerThank you, Larry, for your honest feedback. We apologize that the detail on the vehicle was not done to your satisfaction. I know your Advisor Albert has attempted to reach out to you with no success. Our Service Director would like to extend an invitation to bring your vehicle back in to perform an additional complimentary detail at your convenience. Please contact Albert at (949) 485- 3750 ext. 424 to make arrangements in advance. Thanks again for your business and we hope you have a spectacular day!
Mandy E.
