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Genesis Of Longview

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(10 Reviews)
21
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Score Details

5 stars
70%
4 stars
13%
3 stars
3%
2 stars
<1%
1 star
13%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
21
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(903) 663-8710
No Business Hours Provided

Business Hours

* No Time Zone provided
3680 North Highway 259 Longview, TX 75605
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Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(10 Reviews)
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Recent Reviews
DS
gravatar
Dave S.
Prosper, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2022
0
Category: Sales
Terrible dealership
Terrible! Stay away from this dealership. I bought GV80 6 months ago. I signed up GAP and extended warranty back then, but the finance team didn't mention about deductible, and they said it would be 10 year coverage but actually it was 9 year coverage along with deductible. Before a month passed, I requested to cancel GAP and extended warranty, and kept requesting to send the refund to Genesis finance which is my auto loan company. But these guys are still holding the refund and never responded to me. I have been calling and leaving messages hundreds times but they have never responded. I am sick of these guys who are terrible. Maybe I better talk with attorney to make it right. Terrible dealership ever!!!
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