Hi Kristine,
Thank you so much for taking the time to complete the review. When the parts are in, we will be reaching out to complete the job.
Hi Andrew,
Thank you completing the review, much appreciated. Our body shop's phone number is 608-273-2060
Located directly behind our Infiniti building at Address: 1601 W Beltline Hwy, Madison, WI 53713
Hi Don,
Sorry for the delay. I reached out to the sales department on Monday as they would be the ones to make the corrections. The Genesis sales manager is Mitch Garnett, I will talk to him at 9am today.
Hi Cynthia,
I apoligize for the vehicle having swirl marks and some excess polish. I will work with the sales department to make those issues right. We will be in touch today.
Hi Andrew,
Sorry to hear about your experience. I will see that we do better. I will reach out via phone to discuss further.
Hi Andrew,
Checking in to see if the rattle is gone in the dash. Let me know if you have any concerns at this time. The Genesis Valet on the app is up an running as well.
Hi Andrew,
Checking in to see if you could complete the rescore for Jeff today, it would be much appreciated.
Hi Jeff,
Thank you for the generous 5 star survey. There will be several emails of communication with regards to the Genesis Valet. Eventhough we are not your closest dealer Genesis dealer, the valet service works very well. It will direct you to the nearest dealer and that is totally fine. Enjoy the car.
Hi Theresa,
Thanks for the 5 star feedback for Carlos. When service comes up we will have our valet service available for you to use.