Paper work did not match odometer reading. Almost 5,000 miles discepency
ODOMETER DISCLOSURE STATEMENT was almost 5,000 miles discrepancy.
I did not receive spare key, electronic key car, code for 3 year free charging, not even the wheel lock key. I have been trying to get the dealer to respond for over 10 days! I have tried getting the owners email, no luck. I talked with the store GM, no luck. I have field a complaint with Genesis corp, no luck. I have a few options left but seriously don't want to go there. I hope this can be worked out. I am still shocked that a so called "luxury barns" treats it buyer like this. Wish me luck
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
I did not receive spare key, electronic key car, code for 3 year free charging, not even the wheel lock key. I have been trying to get the dealer to respond for over 10 days! I have tried getting the owners email, no luck. I talked with the store GM, no luck. I have field a complaint with Genesis corp, no luck. I have a few options left but seriously don't want to go there. I hope this can be worked out. I am still shocked that a so called "luxury barns" treats it buyer like this. Wish me luck