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Genesis Of New Bern

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Latest Reviews
JW
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Joy W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/21/2024
0
It’s all about the Sale ~ G80 2021 (Sales & Finance)FYI
Sales! Purchase an 2021 Genesis G80 March / February 2024 - Tommy Jones customer services skills fell the floor upon completion of my purchase ! Genesis...
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CT
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Chanelle T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2024
10
Genesis GV80 “Front Grill Replacement”
Exceptional Quailty Dealership and commited workers. Christine is an impeccable leader; and has made my service experience excel beyond expectations....
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JM
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Joseph M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2024
0
Would not honor their valet service as promised
Made appointment 3 weeks out. At that time a valet service was offered free of charge.Day of pickup, I called to verify appointment and was told they would...
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ER
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Eric R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
10
Service was quick and friendly
It's always nice to speak with a friendly person when you make a business phone call. Every time I call the service department, the person (usually Kinsey)...
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LS
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Laura S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
10
Quick, friendly, professional
I had a great first experience at Genesis of New Bern and would highly recommend their service department!
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