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Genesis Of New Bern

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(19 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(252) 637-0007
No Business Hours Provided

Business Hours

* No Time Zone provided
2910 Highway US Hwy 70 East New Bern, NC 28560
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(19 Reviews)

ER
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Eric R.
Kinston, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customerVerified Customer
10
Category: Service
Service was quick and friendly
It's always nice to speak with a friendly person when you make a business phone call. Every time I call the service department, the person (usually Kinsey) is very friendly and always willing to help me. The valet service for my GV80 is top-notch. They bring a car to my doorstep, service mine, and return it (cleaned inside and out) within a few hours - and I live over 40 miles from the service center. I am very pleased with the people and the level of service.
ROBERT C M., FIXED OPERATIONS DIR from Genesis Of New Bern responded on 03/22/2022 06:21 AM

Thank you for your 5 STAR review of our service department and Thank you Very much for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
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