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SureCritic / Genesis Of New Hudson
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Genesis Of New Hudson

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(22 Reviews)
35
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Score Details

5 stars
79%
4 stars
7%
3 stars
4%
2 stars
3%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores™
5.0
ReScore™ Average
35
Net Promoter Score ®

Business Details

Categories
Contact
(248) 486-1901
No Business Hours Provided

Business Hours

* No Time Zone provided
30492 Lyon Center Drive East New Hudson, MI 48165
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(22 Reviews)
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Recent Reviews
TH
gravatar
Thomas H.
Milford, MI
2020 Genesis G70
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2021
verified customerVerified Customer
3
Category: Service
Meh?
This dealership is no where near the service of BMW, Cadillac, etc. Took forever to get an appointment and they didn't call me when they couldn't find a driver for valet service. If I hadn't called them? They would have skipped over me and the appointment I had been waiting a month for. Have low expectations. This dealership does not operate like a luxury dealership. H
LAVON P. from Genesis Of New Hudson responded on 11/20/2021 09:05 AM

Thank you for taking the time to review your recent service visit. We apologize that we were unable to provide you the valet service, and provide you with a 5 Star service experience. We currently are addressing the concern to ensure that we have a driver readily available to provide an excellent service experience. We that you for choosing Feldman, and look forward to seeing you again. 

Lavon Poll
248-486-1901
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