Thank you for the 5 star review!
Matt MyrickThank you for taking the time to return our survey! We appreciate the 5 stars!
Matt MyrickThank you for the kind words and the 5 stars!
Matt MyrickThank you for taking the time to return our survey with 5 stars!
We look forward to servicing your vehicle again with 5 star service!
Thank you for the 5 star review!
Matt MyrickThank you for the 5 star review!
Matt MyrickThank you for the 5 stars!
Matt MyrickWe are very happy to hear you are happy with our service department!! We greatly appreciate the 5 stars and the kind words!
Matt MyrickWe greatly appreciate the 5 stars!
Matt MyrickThank you for taking the time to return our survey. Was there somehting inparticular that kept us from receiving 5 stars on your visit? I just left you a voicemail, I would like the opportunity to correct this.
Matt MyrickMr. Plunk,
Thank you for taking the time to talk with me today. Changes are being made for Genesis and I do look forward to your next service visit being an excellent experience for you.
Mr. Plunk,
We appreciate your feedback. Communication will
be improved, that's the first area where we dropped the ball. This not the way we are to do business.
There have been several process changes put in place and I hope we have the opportunity to earn your
business back.
I sincerely apoligize.
Kris True
General Manager
There is no excuse, and this not typical of our dealership. We have made serveral changes and made improvements to our check points.
Kris True
General manager
Genesis of Olive Branch
Mr. Eldridge,
Thank you for the positive survey response. We greatly appreciate you choosing us to service your vehicle. Should you need anything, please do not hesitate to let us know.
Thank you for your response and business!
RONALD FREE