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Genesis Of Owings Mills

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(410) 356-7000
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
11275 Reisterstown Road Owings Mills, MD 21117
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3 Reviews)

PR
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Phyllis Thomas R.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Category: Service
Service Is Second to None!
During my emergency visit to the dealer due to a flat tire, Mr. Kelly Garrett, Service Agent gave me outstanding service even though I did not have an appointment! My tire was quickly repaired at a reasonable price and my car was washed when it was returned to me! Service was quick and reasonably priced! Mr. Garrett kept me informed throughout the process…excellent customer service!!

PP
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Phillip P.
Owings Mills, MD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2021
verified customerVerified Customer
5
Category: Service
My new car experience!!!
My problem maybe unique. Buying a new car and having check engine light come on within the first two weeks was surprising. Needing new fuel injectors for a brand new Genesis GV 70 also very concerning.
All of problems should have fixed before the car left the dealer. Not being contacted about what was going on with my car also not an experience I’m used to. I love my new car today and hopefully I have no new problems.

PR
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Phyllis Thomas R.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
Category: Service
Great Service for a Beautiful Car!
This is my first Genesis experience and I love the car and provided services. I get compliments from men and women about my car. The car rides smoothly with an excellent radio sound system! Trust…. This G80 surpasses that old CCLS550 that I traded-in!!!

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