Michael, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.
Craig Ellis Service Manager 972-202-2168Thnak you for your feedback. We are starting a remodel first quarter next year. Thanks Craig
Craig Ellis Service Manager 972-202-2168I will reach out to you today, to resolve service opportunities from your visit.
Craig Ellis Service Manager 972-202-2168Good Afternoon Ms. Hannah,
Let me start off by apologizing for your recent experience during your service visit. If you have a few spare minutes to you mind reaching out to me to discuss this situation further?
Thank you very much,
Matt Levandowski
469-768-7007
Thank you for visiting Genesis of Plano and the review. I apologize to hear about your situation and will be reaching out to you shortly to discuss how we can make it right. Should you need anything else in the meantime, please contact us at 972-867-5000.
Chris Selbach
Service Director
Thank you for choosing Genesis of Plano and the review. The purpose of the Lyft service is to have multiple drivers for our clients instead of a shuttle that sometimes has 3-4 clients to take to work/home. That way you are not waiting very long to get to your destination. We appreciate the feedback you provided and will be reviewing it with Genesis. Should you need anything else, please let us know.
Chris Selbach
Service Director
Let me take this opportunity to thank you for choosing Huffines Genesis Plano. We are proud to welcome satisfied customers and look forward to many years of working together. If you have any questions about your G80 or service, we invite you to contact us at 972-867-5000 and we will be happy to assist you.
Once again, thank you for your business!
Chris Selbach
Service Director
Let me take this opportunity to thank you for choosing Huffines Genesis Plano. We are proud to welcome satisfied customers and look forward to many years of working together. If you have any questions about your G80 or service, we invite you to contact us at 972-867-5000 and we will be happy to assist you.
Once again, thank you for your business!
Chris Selbach
Service Director
Let me take this opportunity to thank you for choosing Huffines Genesis Plano. We are proud to welcome satisfied customers and look forward to many years of working together. We are delighted to hear that Jack took great care of you and your G80. We know this situation could have been very stressful since you were traveling out of town. Should you need anything else we invite you to contact Jack at 972-867-5000 and we will be happy to assist you.
Once again, thank you for your business!
Chris Selbach
Service Director
Thank you for visiting Genesis of Plano and the review. I am sorry that we were not able to correct the GPS issue as that is usually a difficult item to get diagnosed as well as repaired in a quick manner. If you visit the Dallas area again and are in need of service or help with your vehicle please don't hesitate to contact us.
Regards,
Chris Selbach
Service Director
Thank you for choosing Genesis of Plano and your comments on your experience. It seems that the return of your vehicle did not go as planned and I will be reviewing your case with our advisor and courtesy team. Should you need anyting else in the meantime for your G80 please let us know.
Chris Selbach
Service Director
Let me take this opportunity to thank you for choosing Huffines Genesis Plano. We are proud to welcome satisfied customers and look forward to many years of working together. If you have any questions about your G90 or service, we invite you to contact us at 972-867-5000 and we will be happy to assist you.
Once again, thank you for your business!
Chris Selbach
Service Director