Business Solutions
SureCritic / Auto Repair / Genesis Of Roanoke Valley
business image

Genesis Of Roanoke Valley

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5 Reviews)
0
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
84%
4 stars
7%
3 stars
7%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(540) 362-4800
No Business Hours Provided

Business Hours

* No Time Zone provided
6520 Peters Creek Road Roanoke, VA 24019
Get Directions
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5 Reviews)
Write a Review
Recent Reviews
JH
gravatar
James H.
Beckley, WV
2021 Genesis Gv80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
verified customer Verified Customer
Category: Sales
Team at Roanoke valley Genesis are genuinely concerned that all your problems are solved in an expedited manner.
After having some minor issues with finding information concerning my buying experience the team at First team Genesis handled the issue and was able to make me one more satisfied customer.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2021
Category: Sales
Personnel were really busy , probally short staffed on weekend.
I truly believe the sales people tried to do their best under the circumstances. It was on the weekend and very busy, the sales process took longer than expected. Was called with a follow up phone call with questions for the sales people and never received a call back.
Recommended
LARRY L N. from Genesis Of Roanoke Valley responded on 03/27/2021 07:47 AM

WE HAVE TRIED TO REACH OUT TO THE CUSTOMER MULTIPLES TIME LEFT MULTIPLE MESSAGES FOR THEM 

Businesses Near You
Doughtons Auto Service Inc
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(405 Reviews)
Davis Auto Repair
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7 Reviews)
Skrrt Tires And Auto Service
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(33 Reviews)
Forest Brook Automotive
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(304 Reviews)
Bland Street Auto Center
87
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(240 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.