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Genesis Of Skagit

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(360) 757-7057
No Business Hours Provided

Business Hours

* No Time Zone Provided
1313 Goldenrod Road Burlington, WA 98233
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)

LA
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Lisa A.
Burlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
10
Category: Service
Special attention to service
Every time I visit Genesis of Skagit for service I am amazed at how kind and caring the service staff are. They welcome me with my name and explain everything that will be done in detail. This is, by far, the best service I have received at any dealership! Thank you, Hayden!!

LA
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Lisa A.
Burlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
Hayden is a mechanical rock star!!
Every visit to the dealership for service has been amazing. I feel truly cared for and appreciated! The service I receive is always top-notch and getting my car cleaned is wonderful. Thank you for proving such outstanding service!
Recommended

TM
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Tando M.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Category: Service
Jack Carrolls Skagit Genesis
We have been using Skagit Genesis for many years and have purchased four vehicles there and have had all required services performed there.
Our Sales Associate has always been Ian Burns and he always gets a 100% rating and has become a friend. We would add that the Service Writers would also always get a 100% rating......
Recommended
JEFFREY A D., Service Manager from Genesis Of Skagit responded on 03/15/2021 03:59 PM

Thank you for the 5 star review. It is our pleasure at Genesis of Skagit to always serve you.

Best Regards,


Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

LA
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Lisa A.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
Hayden is fabulous!!
Just bought a G80 and had it in for the first service. Hayden was so helpful, kind and just amazing to work with!! I have owned an Acura and an Infiniti and BAR FAR the service I got from you was the best I've ever had. Thank you for making me feel special!
Recommended

Verified Customer
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
verified customerVerified Customer
Category: Service
Excellent service from an excellent dealership
Excellent service from an excellent dealership
Recommended

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customerVerified Customer
Category: Service
Excellent Service
Good service, complimentary valet, low cost of repairs
Recommended

TM
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Tando M.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customerVerified Customer
Category: Service
Jack Carrolls Skagit Genesis
As always, a pleasure to deal with this dealership...
Recommended

TM
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Tando M.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
verified customerVerified Customer
Category: Service
Gold Star Dealership
Always a pleasure to have the Skagit Genesis experience. This is the 5th vehicle we have purchased and have had excellent service provided by Skagit Hyundai/Genesis........
Recommended

PS
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Peters S.
Lake Stevens, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
verified customerVerified Customer
Category: Service
Customer Service and following the Genesis Experience
Even though we have had a few issues since purchase, Skagit Genesis has been great to contact us and get these worked out for us. No time was wasted on getting the G80 in so they can stay on top of it. Thank you Genesis of Skagit County. This is why we chose this location.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/23/2020
Category: Service
Great people and service.
Recommend anyone looking for a new car to visit them.
Recommended
JEFFREY A D., Service Manager from Genesis Of Skagit responded on 08/23/2020 12:19 PM

I am sorry for this experience. I will be looking into this first thing Monday morning. Please feel free to send me an email to your preferred method of contact.

Cordially,

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

TM
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Tando M.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
verified customerVerified Customer
Category: Service
*****
Always a 1st class experience and has been since our first purchase & servicing of four vehicles from Skagit ....
Recommended
JEFFREY A D., Service Manager from Genesis Of Skagit responded on 08/24/2020 01:21 PM

Thank you for the 5 star review. It is our pleasure at Genesis of Skagit to always serve you.

Best Regards,

 

Jeff Duncan
Service Director
(GXM) Genesis
Hyundai
360.757.7057

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