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SureCritic / Genesis Of South Louisville
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Genesis Of South Louisville

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16 Reviews)
55
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Score Details

5 stars
80%
4 stars
11%
3 stars
6%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
55
Net Promoter Score ®

Business Details

Categories
Contact
(502) 214-4200
No Business Hours Provided

Business Hours

* No Time Zone provided
6633 Dixie Hwy Louisville, KY 40258
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16 Reviews)
Write a Review
Recent Reviews
MR
gravatar
Michael R.
Louisville, KY
2019 Genesis G70
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/24/2021
verified customerVerified Customer
Category: Service
Car and service don't match!
Great car, but service has yet to catch up. Genesis needs their own dealership
Not Recommended
ANDREW S., Service & Parts Manager from Genesis Of South Louisville responded on 05/27/2021 04:08 AM

We definitely missed the mark on this one. I'll be reaching out to follow-up personally with a promise of exceptional Genesis service that you will receive in the future.

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com
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