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SureCritic / Genesis Of South San Antonio
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Genesis Of South San Antonio

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(3 Reviews)
-100
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Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(210) 254-6000
No Business Hours Provided

Business Hours

* No Time Zone provided
7915 Ih 35 South San Antonio, TX 78224
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Service Department's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(3 Reviews)
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Recent Reviews
DB
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DYLAN B.
San Antonio, TX
2023 Genesis GV70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2024
verified customerVerified Customer
0
Category: Sales
"Luxury" Service...
Like all others have stated. Genesis promises all kinds of service perks when purchasing your vehicle. Once purchased, you will quickly learn that none of what they promised exists. Not even the Genesis Concierge could get ahold of a dealer to schedule my routine service. I had to schedule my service manually. And Genesis Valet? Yeah right. I had to take the vehicle in myself, navigate a narrow parking lot with 0 parking, and wait in a waiting room that was located in a trailer.. Super "Luxury".. Do better Genesis.
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