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SureCritic / Auto Repair / Genesis Of Urbana
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Genesis Of Urbana

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(6 Reviews)
-33
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Score Details

5 stars
53%
4 stars
23%
3 stars
7%
2 stars
<1%
1 star
15%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(217) 367-1222
No Business Hours Provided

Business Hours

* No Time Zone provided
1111 O'brien Drive Urbana, IL 61801
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Sales Department's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(6 Reviews)
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Recent Reviews
BS
gravatar
Bonnie S.
Paxton, IL
2021 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2021
verified customerVerified Customer
Category: Sales
First class sales person we dealt with. But she was called away from us to do things that some else could have done. Like putting dealer plates on another car.
I am very disappointed in the fact that genesis connected services site has been shut down since we bought it on 6/21. I have returned to the dealership twice to get connected but when they tried they were told that the service is shut down. I don’t blame the dealership but I do blame genesis for not getting this up and running sooner?
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