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Genesis Of West Houston

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 Reviews)
80
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(832) 739-6300
No Business Hours Provided

Business Hours

* No Time Zone Provided
17007 Katy Freeway Houston, TX 77094
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 Reviews)

PB
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Paul B.
Fulshear, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
10
Category: Sales
Fast, efficient, helpful, friendly
The buying process went smoothly. Everyone respected my time and the vehicle was delivered as p[ormised. Sales and Finance were prepared and everything went smoothly.
AVIKASH R. from Genesis Of West Houston responded on 02/11/2022 09:24 AM

thank you 


BL
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Bromley L.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customerVerified Customer
10
Category: Sales
Friendly, professional service
I had called ahead to ask if the model I wanted was available. The previous dealership I visited in Sep 2021 said they would order the model I wanted and it would be here in Nov 2021. By mid Jan I called Genesis of West Houston and spoke with Monsour. He told me the model I wanted was on their lot. I arrived at the dealership within an hour and was met by Monsour. His friendly, professional and knowledgeable manner confirmed I had come to the right place.

KC
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Kenneth C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
Excelent service
Very courteous and knowledgable about their vehicles. Was taken care of royally.

VR
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Vicki R.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
verified customerVerified Customer
10
Category: Sales
Ziya at west Houston was great salesman!
Ziya provided quick and attentive service.
Handled trade in and purchase very quickly!

JN
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Jimmy N.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
10
Category: Sales
Genesis Experience
These guys really take the time to facilitate the true Genesis experience, from learning the most advanced technology a vehicle has to offer to really feeling the ride on the road!! They go the extra mile to ensure all questions are not only answered but demonstrated. Love these guys!!

JB
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Joanna B.
Boyd, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2021
verified customerVerified Customer
10
Category: Sales
Got Genesis GV 80, but it wasn’t easy!
Little did I know this was the 1st day of new ownership for this Hyundai dealer who was now offering the Genesis brand. I was their 1st Genesis sale. Paperwork confusion, computer/printer problems abounded BUT, everyone tried to make it right for me. I appreciated that. Life isn’t always perfect.

AP
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Anil P.
Missouri City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Genesis GV80 is a excellent car. It would take time for people who buy this to understand and utilize all the features.

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