Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

732 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


HV
Hernando V.
Katy, TX
Ram
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Hernando said he was very satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

JS
Justine S.
Katy, TX
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Justine said her overall experience was good. They are wonderful and went over and beyond the service. . They are a good group of people.
This review was collected via phone interview by Customer Research Inc.

MF
Margaret F.
Katy, TX
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Margaret said the staff are always honest, reliable, and get the work done as quickly as they can. They're efficient, courteous, and she appreciates that they do the job right.
This review was collected via phone interview by Customer Research Inc.

CJ
CINDI J.
Katy, TX
Toyota Sienna
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05/04/2018
Oil change
Stopped by for an oil change. In and out in less than 30 minutes plus a quick check to make sure I was all set to pass my state inspection! Thanks y’all.

NS
Nicole S.
Katy, TX
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Nicole said the business gave good explanations and offered diagrams of the work that was going to be done. The staff was personable and did everything that could have been expected.
This review was collected via phone interview by Customer Research Inc.

MC
MARK C.
Katy, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
They are honest people!!
On two separate occasions I have came in with some issues. Once I thought the suspension was messed up and the other time I had no idea what was wrong but my car would shake at about 40mph. Both times it turned out there was something wrong with the tire only. I know many mechanic would take advantage of that situation and try to tell me all the things that need to be fixed. But they didn’t. I appreciate that

MM
MaryBeth M.
Katy, TX
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Spoke with David. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BO
BRAD O.
Katy, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Service -2002 CAMRY
AS ALWAYS...JAMES, MATT, AND CESAR WERE QUICK TO THE SCENE... DEAD-ON ON WITH
THE DIAGNOSIS AND VERY TIMELY WITH THE REPAIR. AM REPEAT CUSTOMER SPANNING
OVER 10 YEARS .... WE HIGHLY RECOMMEND SOUTHWEST CAR AS THE PLACE TO GO TO GET
REPAIR, SERVICE, AND VALUE.

J BRAD OUSTERHOUT

RC
Russell C.
Katy, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Russell said the staff was fast, kept things simple, and he encountered no problems.
This review was collected via phone interview by Customer Research Inc.

CM
Crystal M.
Katy, TX
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Crystal said the staff always explains everything to her thoroughly.
This review was collected via phone interview by Customer Research Inc.
JAMES M. from Southwest Car Care Center

Thanks for the review Crystal, and we look forward to servicing your vehicle in the future. 


DK
DAVID K.
Katy, TX
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018
Awesome job
Great job as always!
JAMES M. from Southwest Car Care Center

Thanks David, so glad to know you like our work. 


JB
Joseph B.
Katy, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Joseph said he had a nice experience. The staff were very nice people and they delivered on time.
This review was collected via phone interview by Customer Research Inc.

MB
Martin B.
Katy, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Martin said the business was great. The service was done well, and fast. The staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

RC
RACHEL C.
Katy, TX
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
Found my new car guys
This brother team is fanfreakintastic! These guys know their cars, are priced reasonable, and are courteous! My cars have finally found their doc!
JAMES M. from Southwest Car Care Center

It was wonderful meeting you. Please let us know if we can every help you again in the future. 


BB
BELINDA B.
Houston, TX
Toyota RAV4
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02/22/2018
Kind, trusted, family owned business that knows cars.
We have been going there for 20+ years. Great service, friendly folks who will help you but not take advantage of you. Go see them.
JAMES M. from Southwest Car Care Center

Thank you for the wonderful review it is always a pleasure to work on your families vehicles. 


DD
DANIEL D.
Katy, TX
Ram Pickup
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02/16/2018
Great Customer Service
Had a small issue with a starter they installed in my truck a couple of months ago, called them up and Matt said come right in and we'll take care of it. They ended up installing a brand new starter with no charge. Outstanding!

HV
Hernando V.
Katy, TX
Ram
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Hernando said the employees were very courteous. They got the work done.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Katy, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
Very professional and honest work
Whenever I need something done on my vehicles, I take it to Matt and James at Southwest Car Care. These guys are top notch, very professional, knowledgeable and highly skilled in the work they provide. They always have done me right, and anyone else I send over to them. Highly pleased! :)
David F.

MM
Mark M.
Houston, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Mark said the business is honest and a top notch service.
This review was collected via phone interview by Customer Research Inc.

GW
GLYNN W.
Katy, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Great people
Quick service and friendly service. Excellent place to go.