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Genuine Automotive & Diesel

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(512 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what
If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Austin offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(512) 410-2599

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
16501 Bratton Lane Building 2 Suite A Austin, TX 78728

Affiliations

ASE Certified
Genuine Automotive & Diesel's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(512 Reviews)

CF
gravatar
Christie F.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
Very prompt and respectful
Love the generosity. The promptness. The excellent service customer service. Excellent. Wonderful place to take cars to get them fixed on time and fast
Charles C., Director Of Marketing from Genuine Automotive & Diesel responded on 12/24/2025 08:32 AM

Thanks Christie! We appreciate you taking the time to share your experience. It sounds like our team hit all the right notes with prompt service and a generous touch—much like finding an extra fry at the bottom of the bag! We're glad to hear that you had a wonderful time with us, and we’re always here to ensure your car gets the swift service it deserves! 

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