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Genuine Automotive & Diesel

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(531 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what
If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Austin offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(512) 410-2599

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
16501 Bratton Lane Building 2 Suite A Austin, TX 78728

Affiliations

ASE Certified
Genuine Automotive & Diesel's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(531 Reviews)

DS
gravatar
DON S.
Cedar Park, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2026
verified customerVerified Customer
10
GD Picked up our Kia and also returned it.
GAD has been awesome when providing the required service for our KIA and F250. Their pickup service has been a time saver for us. They always keep us informed on what is needed to be serviced and when they will be delivering it back to us. Great to work with and highly recommend them.
Charles C., Director Of Marketing from Genuine Automotive & Diesel responded on 02/16/2026 06:20 AM

We're delighted to hear that you had such a fantastic experience with us. It's always great to know that our pickup service is making life a little easier for you—because who wouldn't want a bit more time to kick back and relax? Keeping you informed is just part of our job; we believe in transparency, just like a well-polished window! Your recommendations mean a lot to us, and we're glad to be the go-to team for your Kia and F250 needs. Here's to many more smooth rides ahead!

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