Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2477 Reviews

ReScore Reviews™ (115)

ReScore
Overall Rating 4.8260848/5Overall Rating 4.8260848/5Overall Rating 4.8260848/5Overall Rating 4.8260848/5rating 4.8260848
Original
Overall Rating 2.27434/5Overall Rating 2.27434/5rating 2.27434rating 2.27434rating 2.27434
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


DH
Deanna H.
Naperville, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Awesome
Amazing team! Love the staff, I’ve been getting my vehicle serviced here for 2years. Special thanks for great customer service to JB, and Anthony!!!
KEVIN L. from Gerald Hyundai responded on 08/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Montgomery, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Excellent Service
Friendly Atmosphere, nice waiting room, knowledgeable workers. Great Service.
KEVIN L. from Gerald Hyundai responded on 08/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


LF
Laurie F.
Oswego, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great job!
Service was great and done in timely fashion. I asked for service plan and was given one for up to 150,000 miles. Awesome.
KEVIN L. from Gerald Hyundai responded on 08/14/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


SS
Susan S.
Winfield, IL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Outstanding Service
I had an excellent experience with this dealership. They kept me informed of the timeline and provided me with a beautiful loaner vehicle. I would highly recommend this dealor for its sales and service .
KEVIN L. from Gerald Hyundai responded on 08/14/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


BW
Brian W.
Aurora, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Courtesy and fast service
From the minute I got there til I left everyone was nice and helpful. Pleasant surprise in today’s world
KEVIN L. from Gerald Hyundai responded on 08/14/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Sycamore, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Excellent customer service
Always welcoming and super nice whenever I come in for services!
KEVIN L. from Gerald Hyundai responded on 08/14/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Aurora, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Excellent service
Another excellent experience with service at Gerald Hyundai! Thank you.
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


GT
Grace T.
Geneva, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
excellent!
very happy with service. thank you!
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


BM
Bob M.
Oswego, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Chris was great,
My experience was great. Chris was professional and courteous!
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


RM
Robert M.
Plainfield, IL
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great dealer and service!
Even though this dealer is not in my city, i continue to have my vehicle services there because of the prompt and professional service I receive. They truly apprec iate their customers!
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


GO
Gregory O.
Midlothian, IL
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
They smile
Always helpful
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


BV
Bryan V.
Aurora, IL
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Service Department is outstanding!
Everyone in the service department is great and helpful. From getting parts from the parts department occasionally to getting my car serviced these groups of people are top class. My car has been in for a few days but I have been getting calls daily on updates about my vehicle in which I really appreciate. Keep up the good work!
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Geneva, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Friendly q
Very friendly
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


AP
Annie P.
Aurora, IL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
very clean, close to home , courteous and friendly staff
staff is very professional, and I love the new service area with the individual stations!
KEVIN L. from Gerald Hyundai responded on 08/13/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


TM
Thomas M.
Sugar Grove, IL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Great Service Department
Service is very thorough and they do an excellent job of explaining the services that are needed and are being performed.
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


DS
Dave S.
Geneva, IL
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Check engine light
Dealer found problem and several more. Was under extended warranty so my cost over $300 but total was over two thousand. Seems like a lot for 65000 miles on car that is serviced regularly and maintained. Dealer hourly cost is $165 for service which also seems high but guess that may be normal ...not sure. Service dept person Jaybee was great and always updating me on service work.
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Aurora, IL
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Veloster Maintenance
We most always pleased with the way our 2016 Veloster has been maintained so far by Gerald Hyundai. My wife loves her car.
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


MP
Mark P.
Maple Park, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Prompt good and fairly priced
👍🏻👍🏻👍🏻
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


LC
Linda C.
Montgomery, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Courteous
In and out like a flash this time.
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager


Verified Customer
Batavia, IL
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great service
As always, the team at Gerald Hyundai was efficient and pleasant to work with. Chris did a great job of streamlining the whole process.
Thanks.
KEVIN L. from Gerald Hyundai responded on 08/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future 

Kevin Langton
Service Manager