Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

440 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JC
Joe C.
Cumberland, RI
Porsche Boxster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Joe said this was his first time at the business, everybody was very friendly, and the service went well. He added the only thing that could have been better was that he was never greeted, so he had to start asking questions to find out what to do. He stated everyone was very pleasant, it was an enjoyable experience, he would definitely go back, and he loved it. He would absolutely recommend this place.
This review was collected via phone interview by Customer Research Inc.

KS
Kurush S.
Providence, RI
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Kurush said he took his vehicle in for an inspection. He was told he only needed 1 thing done, but it ended up to be more than 1 thing.
This review was collected via phone interview by Customer Research Inc.

WE
WHITBY E.
Putnam, CT
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018
And who needs an AC now that the Fall Season is upon us.
80 MPH down to 15 MPH in under 2 seconds going into final straight away at Lime Rock. Then pedal down until you get over the crest. Don't worry about the right turn at the bottom. The Escape Shute is always available.

Smooth, clean, right on track - this may be a new Sedan Lap Record.

And anyway, you know you're not supposed to run the Air Conditioner when you are out racing.

Good Car, Good Service, Good Advice, Crystal Ball not working

We'll be back - Joanna and Whitby.

JM
Joe M.
Rhode Island
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Joe said the business was slow with the repair work. He said his vehicle was there for a number of days before they put the part on.
This review was collected via phone interview by Customer Research Inc.

RR
robert r.
East Providence, RI
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018
Tracy
Your rates are very expensive, but Tracy always keeps her cool and communicate extremely well. I’ve had service performed twice and both time the product has been good. However I think my car is pulling to the right slightly even though the car was aligned.

AA
Angela A.
Cranston, RI
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Angela said she was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Johnston, RI
Mercedes-Benz C43
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Nick said his overall experience with the business was alright, but some things were not fully fixed. His vehicle is still making a strange noise and his air conditioning is still not running cold. He likes the business, he always brings his vehicle in whenever he needs something done.
This review was collected via phone interview by Customer Research Inc.

DP
Dina P.
Providence, RI
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2018 Category: Service
Dina said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SR
Stephen R.
Providence, RI
Porsche 911 Carrera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2018 Category: Service
Stephen said that the business gave him a good experience. The staff were thorough and informative.
This review was collected via phone interview by Customer Research Inc.

KM
kevin m.
Providence, RI
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017
Head Gasket
Gerry & Tracy Thank you for repairing my car. I very much appreciate it. Happy Holidays. Kevin

JS
James S.
Warwick, RI
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
James said the employees were friendly. They provided a good job. The pricing was a little expensive.
This review was collected via phone interview by Customer Research Inc.

SZ
Steven Z.
Providence, RI
Volkswagen Golf
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Steven said there was nothing really wrong with his vehicle. He had a good time dealing with this business as everyone was nice.
This review was collected via phone interview by Customer Research Inc.

PF
Peter F.
Rhode Island
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Peter said the staff does what they say they will do. They are a little pricey, but they're good.
This review was collected via phone interview by Customer Research Inc.

CK
COLIN K.
Providence, RI
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2017
Prompt and reliable
My Audi A4 has been serviced by German Motors about three times and I have always found them extremely prompt and reliable. It would be possible to find competent German car specialists who are less expensive, but I still think German Motors is good value.

SW
Samuel W.
Providence, RI
Volkswagen Cabrio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2017 Category: Service
Samuel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
MERVYN W.
Portsmouth, RI
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017
Lower cost than dealership
Lower cost but it would be nice if the car was cleaned after the service.

CN
CHRIS N.
Providence, RI
BMW 328xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2017
Good place for service
Good service. Good communication about repairs, scheduling etc

JS
JAMES S.
South Easton, MA
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017
Knowledgeable and efficient.
Diagnosed and fixed the problem and in a day.

CW
colleen w.
Volkswagen CC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2017
Convenient
German motors fixed my VW CC quickly and at a reasonable price, considering it's a VW.

FM
Frank M.
Rhode Island
BMW 525xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017 Category: Service
Frank said his overall experience was pretty good. They changed the oil pretty quickly.
This review was collected via phone interview by Customer Research Inc.

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