Gettel Hyundai of Lakewood


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2268 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.2380936/5Overall Rating 4.2380936/5Overall Rating 4.2380936/5Overall Rating 4.2380936/5rating 4.2380936
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
92% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Mark was wonderful about getting me in quickly to get a new battery installed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/10/2017 12:47 PM
Verified Customer on 12/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Able to schedule service and get job done in timely manner."
This was oil change and tire rotation. Work was done and scheduled time and completed in timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 10:39 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/10/2017

 

Thank you for the feedback regarding your recent service visit. We value your business and will continue to work hard to earn it. We look forward to seeing you for your next service visit at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Charles D. on 12/09/2017
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"good job"
good job
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 07:28 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/10/2017

 

Thank you your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Bob W. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and short wait time while vehicle was serviced"
Excellent service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/09/2017 06:18 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/10/2017

 

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Theresa S. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous Service"
I was promptly greeted and taken inside where the friendly service department gave me cost estimates and a reasonable time frame when my vehicle would be ready. I left to go shopping and was surprised when I received a phone call earlier than expected informing me that my vehicle was ready. When I arrived it was waiting for me, washed and vacuumed! Outstanding customer service!
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/09/2017 06:14 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/10/2017

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy and cleanliness and not having to wait"
I never feel like I'm wasting time
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/09/2017 02:36 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/09/2017

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Daniel H. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always on time and always fair"
great place to do business
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/08/2017 11:04 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/09/2017

Thank you your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Brian M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
As usual Gettel surpasses customer expectations
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:57 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/09/2017

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, work completed on time, free donuts and coffee and a free car wash too!"
You get so much more than an oil change here.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/08/2017 03:17 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/08/2017

 

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce Sebast, Assistant Service Manager"
Very caring people who know what to do. very satisfying. You feel welcoming.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 12/03/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:13 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/08/2017

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Phyllis B. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
Gettel Hyundai of Lakewood is very friendly and great to work with!!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/07/2017 04:36 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/08/2017

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and inexpensive. Even washed the car."
great service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:49 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/07/2017

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Al H. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gettel Hyundai Service "
Oil change completed in a timely manner along with free 27 point inspection.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:05 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/07/2017

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Michael G. on 12/06/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice waiting area. friendly service writers."
service is great but, the rest of Gettel such as sales and especially finance - that big fat guy - suck.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/06/2017 08:51 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/06/2017

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Ellen W. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ellen W"
My 2016 Elantra was in need of a new battery. AAA had to jump start the car so could get to dealership. These things seem to happen at the worst time, as borrowed a neighbors car to get to work the night before. I did not have an appointment but was taken in to service promptly . Bruce was very understanding and helpful to get car serviced in a timely fashion. The waiting area is nice too ,Car runs great. Thank you for expert service at a moments notice.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/06/2017 12:00 AM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/06/2017

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Bruce took great care of me as a customer. Great dealership!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 06:38 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/06/2017

Thank you for your business and the 5-Star rating. We are proud to have Bruce as a member of our service team. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 ext 5112
Sheila W. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and courteous "
My repairs were done quickly and the staff was friendly and very helpful.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 05:40 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/06/2017

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 ext 5112
Johnathan B. on 12/05/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"bbb"
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Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 03:20 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/05/2017

Thank you for the feedback regarding your recent service visit. We value your business and will continue to work hard to earn it. We look forward to seeing you for your next service visit at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Cheryl W. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is friendly"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 01:09 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/05/2017

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Great customer service
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 01:05 PM
Jill G., Service Manager at Gettel Hyundai of Lakewood responded on 12/05/2017

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
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