Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

5618 Reviews

ReScore Reviews™ (98)

ReScore
Overall Rating 4.1224529/5Overall Rating 4.1224529/5Overall Rating 4.1224529/5Overall Rating 4.1224529/5rating 4.1224529
Original
Overall Rating 2.0824742/5Overall Rating 2.0824742/5rating 2.0824742rating 2.0824742rating 2.0824742
94% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


SS
Susan S.
Sarasota, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Very thorough
Prompt, courteous customer service.

Verified Customer
Sarasota, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great vehicle
Love my Hyundai Elantra. Service here is excellent. Craig is great for customer relations. He is great here and was great at Toyota.

HF
Helen F.
Venice, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Kona
The staff are polite and knowledgeable. They are very efficient. And I love the coffee and cookies and donuts.

SB
Susan B.
Sarasota, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Service data
People are friendly and very helpful
Bob Wood always does a great job for us

SH
Shirley H.
Sarasota, FL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
efficient and friendly
I was greeted promptly handled quickly and was on my way in less than an hour for my routine checkup.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Shirley,
Thank you for taking a moment to provide feedback on your recent service experience. We appreciate your business here at Gettel Hyundai of Sarasota and look forward to serving you again in the future!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

Verified Customer
Fairport, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Highly recommend!
Professional friendly staff and great maintenance on my car.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

We thank you for your comments regarding your experience here at Gettel Hyundai of Sarasota. We will be certain to share them with our team. Your business is important to us and we look forward to serving you again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

AC
Andrea C.
Myakka City, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service
Always great service
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Andrea,
Thank you for your compliments and your excellent review regarding our dealership. Our customers are our number one priority and it’s encouraging to know that we provided you with the level of service that you deserve. We appreciate your business and anticipate serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

TF
Tammy F.
Sarasota, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great Service
As always, Tracy took excellent care of my car. She is on top of things and I am happy to work with her. The service was done well! Thanks!
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Tammy,
We appreciate you for taking a moment to leave feedback for our team! We are so glad to hear that you had an exceptional experience with Tracy. We look forward to working with you again at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

SD
Susan D.
Sarasota, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
get your act together
see comments

KC
Kenneth C.
Sarasota, FL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Got the service. Took longer then expected
Good
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Thank you for taking a moment to provide feedback on your recent service experience. We appreciate your business here at Gettel Hyundai of Sarasota and look forward to serving you again in the future!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

KS
Kenneth S.
Nokomis, FL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Excellent Service
Bob Wood does a fantastic job. Glad to have been with him for so many years.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Kenneth,
We appreciate your business and thank you for taking the time to review us. Your kind words about Bob are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to seeing you at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

Verified Customer
Sarasota, FL
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Fast, reliable service.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

We appreciate your business and thank you for taking the time to review us. Your kind words about our team are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to seeing you at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

TM
Tania M.
Sarasota, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Ms Mejia
Always great service
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Tania,
Thank you for your continued loyalty to our service center! I’m so happy to hear what awesome experiences you continue to have with our staff at each visit. We look forward to seeing you again at your next appointment!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

LL
Linda L.
Sarasota, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Superior service
My service advisor was top notch. Very courteous and kept me informed about my car. Definitely 5 stars!
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Linda,
On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to share your recent 5-Star service experience.  Your satisfaction is important to us and we look forward to serving you again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

NB
Nancy B.
Venice, FL
2005 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
BobWoods and the service dept.
Bob Woods, who has been my service manager since I bought my car in 2004. Prompt and thorough service dept.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Nancy,
We appreciate your business and thank you for taking the time to review us. Your kind words about Bob are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to seeing you at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

DP
Donald P.
Lakewood Ranch, FL
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Always great service
In and out in under an hour....even got a car wash. Love 'em!
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Donald,
Our team here at Gettel Hyundai of Sarasota appreciates the 5-Star rating of your recent service appointment. Customer Satisfaction is our #1 goal so we are glad to know that you are happy. We value your business and look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

HR
Howard R.
Sarasota, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Make sure you have time to wait
Took over 2 hrs for oil change and software upgrade for ECU. Personnel shortage understandable but causes inconvenience nevertheless. Car was not washed.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Howard,
Thank you for taking a moment to provide feedback on your recent service experience. We appreciate your business here at Gettel Hyundai of Sarasota and look forward to serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

Verified Customer
Bradenton, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service
tracy was awesome

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019 Category: Service
car repair
things were ok- are ok the girl i dealt with was great !
some of the guys could use a personality check.. no offense :-)
Alan M., Service Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Thank you for your business and for taking the time to rate your recent service appointment. We appreciate your feedback since it will help us improve our service and your experience. We look forward to providing you a 5-Star experience on your next service appointment.

Alan Moss
Service Manager
941-923-1411

JG
Jackie G.
Sarasota, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
No issues. Great service in a timely manner. No price gouging from what I have experienced so far. And everyone has been very nice.
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Jackie,
Thank you for your compliments and your excellent review regarding our dealership. Our customers are our number one priority and it’s encouraging to know that we provided you with the level of service that you deserve. We appreciate your business and anticipate serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411

KH
Kenneth H.
Sarasota, FL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service
As always. Bob Woods greeted me and asked how I am doing. He is always friendly and honest. Always checks my car history to make sure all my services are up to date. I always know he is looking out for my best interest!
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 01/21/2019

Kenneth,
Thank you for your continued loyalty to our service center! I’m so happy to hear what awesome experiences you continue to have with Bob Wood at each visit. We look forward to seeing you again at your next appointment!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai & Genesis of Sarasota
941-923-1411