Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

397 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 8 days ago

Reviews


WM
WILLARD M.
Fuquay Varina, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Front End Repair
2004 Ford Ranger, 78000 mi. all ball joints worn....ridiculous. Getz Auto replaced all front end ball joints; upper & lower/ left and right + tie-rod ends for less than a dealer charges. Plus is that orig. equipment worn at 78000 miles because all factory sealed joints, Getz replacements have grease fittings so can service with oil changes. Thanks !

TR
Tonya R.
Willow Spring, NC
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Tonya said the business did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

TR
Telia R.
North Carolina
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Telia said the staff does pretty good work. He's been dealing with Jack for years.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Holly Springs, NC
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Mike said the staff are really good and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

SV
SHENISHA V.
Fuquay Varina, NC
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Great customer service and very helpful!
Jack was very helpful in figuring out what was wrong with my car. He showed me the problem and explained what caused it. He repaired the car and the price was reasonable.

SM
SARALA M.
Holly Springs, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Quick response, easy access, attention to customer input, reasonable cost for services, courteous interactions with customer
Jack explains how he would address the issues with my car in detail, to enable me to make decisions about repairs to be done. With his input, I am able to avoid unnecessary work. Cost is very reasonable, service very courteous and customer focused.

KS
Kyle S.
Fuquay Varina, NC
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Kyle said the business's employees were extremely helpful, especially Jason. He stated they did a lot of extra work and they didn't charge extra. He also had one tire replaced on warranty, the staff called to explain everything, and he added that everything is good.
This review was collected via phone interview by Customer Research Inc.

LW
LAURA W.
Fuquay Varina, NC
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Knowledgeable, helpful and kind
Great service. They go above and beyond to meet expectations. They are always friendly and take the time to explain the process.

CO
CHRISTINE O.
Holly Springs, NC
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Fantastic!
I’ve gone to Getz quite a few times and they’re always quick, affordable, and they actually fix the problem the first time unlike other places. 10/10 would recommend.

CG
CHRIS G.
Holly Springs, NC
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Friendly, Helpful, Trustworthy, and Good at What They Do
Title says it all. Getz has earned my business and this is where I am going to come when I have any questions or issues.

Great team. Thank you guys!

DB
Donald B.
Holly Springs, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Donald said the service was good.
This review was collected via phone interview by Customer Research Inc.

MJ
MICHAEL J.
Willow Spring, NC
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Great service from honest people
I brought in my car to get it looked over in preparation for a vacation. They were timely in their review of the car and got back to me with everything that needed to be done before they did any work. Later that day, I got a call saying that they had overlooked a repair that needed to be made and they gave me a part replacement for free because they had missed it.

This showed me that they are not only honest, but they are thorough because they looked over things twice just to make sure it was done correctly. I felt very taken care of and will be back again.

PS
PAUL S.
Fuquay Varina, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Honest assessment of mechanical problems.
Jason had the knowledge to state that Hyundai had a recall concerning the exact problem that I had with my Sonata. En route to the Hyundai dealership, the engine ceased. After a review by Johnson Hyundai, they agreed to replace the engine- free of charge!!

KC
KIO C.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Honest and great Customet Service
Jack & Jason are great and are striagnt to the point. They don't try to sell you anything extra and are priced fairly. Their customer service is great and they explain everything in detail.

GG
Gayl G.
Fuquay Varina, NC
Subaru Tribeca (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Gayl said the employees were super cooperative. They offered her a service discount.
This review was collected via phone interview by Customer Research Inc.

KL
KATE L.
Fuquay Varina, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Excellent service
They were fast friendly and very reasonably priced. We will be making this our go to for all our automotive needs

LW
LYNETTE W.
Clayton, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Happy customer
Employees are friendly, kind, and informative. Nice waiting area.

HW
Henry W.
Fuquay Varina, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Henry said he is satisfied with the service. The staff always tell him what is going on and make him feel comfortable.
This review was collected via phone interview by Customer Research Inc.

AB
Allen B.
Fuquay Varina, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Allen said the business went above and beyond to accommodate him. He said the service was great and the business didn't force anything on him. He said the business charged him significantly less than other businesses would have.
This review was collected via phone interview by Customer Research Inc.

JW
JARED W.
Fuquay Varina, NC
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Truck repair
Once again jack in the guise of taking care of my truck and it runs like a champ