Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

75 Reviews

100% Would Recommend
98% Business Response
Latest Review over 2 years ago

Reviews


DH
Dan H.
San Jose, CA
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2016
Very informative
Found a fair amount of issues I needed to look into, serviced my car very quickly, even helped with a rent-a-car. Good service!
Jose O., Service Manager from GIC Car Clinic

Hi Dan!
 We appreciate you allowing us to help you with your 4Runner. We look forward to seeing you on your next visit.
Thank You!


KM
Kathryn M.
San Jose, CA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Spoke with Richard. He said he likes this business.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Katie & Dick!
 We appreciate you taking the time to compliment us. We look forward to seeing you on your next visit.
Thank You


PL
Pearl L.
San Jose, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Pearl said this business is very courteous and they were done on time.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Pearl! 
 We appreciate your compliments! We look forward to seeing you on your next visit.
Thank You


DP
David P.
Morgan Hill, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
David said this business has wonderful customer service. The expertise as well as the helpfulness of Jose made him feel important and more that it is a family business. He did not feel like they were trying to gouge his money. Jose broke down what he needed on his vehicle and gave him advice on what to do. The vehicle is running great now.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi David!
 We appreciate your kind words and look forward to seeing you back on your next visit.
Thank You.


TM
Tom M.
San Jose, CA
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Tom said this business was excellent.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Tom!
 We appreciate your compliment! We're glad we were able to help you with your Silverado's smog inspection.
Thank You.


CF
Charles F.
San Jose, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Charles said he is extremely happy with this business. He has no complaints. They provide good work.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Chuck!
 We appreciate the compliment! We thank you for your friendship.


MG
Mark G.
San Jose, CA
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2015
professional, clean, and considerate.
Very professional service,
Jose O., Service Manager from GIC Car Clinic

Hi Mark!
 We appreciate you bringing in both your Land Cruisers for their smog inspection. We look forward to seeing you on your next visit.


DS
Denise S.
San Jose, CA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2015
Excellent Service
Jose and Alan are super. They tell it like it is in regards to needed service or whether it can wait a bit. No pressure at all. I trust them implicitly with servicing my vehicle.
Jose O., Service Manager from GIC Car Clinic

Thanks Denise! 
 We really appreciate you trusting us with the care of you and your Solara!


BB
Berenice B.
San Jose, CA
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Berenice said Jose was really attentive and showed her what exactly was wrong with the vehicle. They asked her whether she was comfortable with the service that needed to be done before moving forward.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Berenice!
 We appreciate your comment! We're glad that we were able to service your Freestyle and let you know about our recommendations.
Thank You.


BF
Bryan F.
San Jose, CA
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2015 Category: Service
Bryan said he was shocked by the price he was quoted for his work.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Bryan!
 We appreciate you bringing your 'Transformer' truck to us. We know that you will take all the necessary steps to keep it up for a long time to come. 
Thank You.


GS
Gary S.
San Jose, CA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Gary said he has been going to this business for a long time and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Gary! 
 We appreciate you trusting us with your Pilot. We look forward to seeing you on your next visit.
Thank You.


ST
Sonia T.
San Jose, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Sonia said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Sonia,
 We appreciate you bringing in your Durango for its smog inspection. Thank you for your comment.


DS
Denise S.
San Jose, CA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2015
Winderful Service
Great place to get your car serviced. They do it all!! Jose is super at explaining the work requested and/or needed. No pressure what so ever. Took my car in for an oil change and they found a nail in my tire-- fixed no problem. Excellent and honest.
Jose O., Service Manager from GIC Car Clinic

Hi Denise,
 Thank you for your kind words. We're glad we were able to help you with your Solara!


JG
John G.
San Jose, CA
Mazda B2300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2015
Mazda PUP
Just wish that my truck had been washed before I picked it up.
Jose O., Service Manager from GIC Car Clinic

Hi John,
 We appreciate your feedback. Thank you for giving us the time with your Mazda and you're more than welcomed to come in for a car wash whenever you're available.


AP
Arik P.
Sunnyvale, CA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015 Category: Service
Arik said the business had great service and great expected benefits like giving vehicle washes.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Arik,
 We appreciate you bringing in your Acura for its service. Thank you for taking the time to review us!


MC
Michelle C.
San Jose, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Michelle said they are awesome.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Michelle,
 We appreciate your review and look forward to seeing you on your next visit.
Thank You.


AP
Andree P.
San Jose, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Andree said the business has good service. They had her in and out in no time. They are friendly and even washed her vehicle.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Andree,
 We appreciate your review and the time you gave us with your vehicle.
Thank You.


CM
Clinton M.
San Jose, CA
Lincoln Navigator
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2015 Category: Service
Clinton said this business was supposed to have his vehicle ready on a Wednesday and it was not ready until the following Monday due to parts being delayed. Jose was excellent.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Clint,
 We appreciate you giving us the time with your Navigator. Thank you for your kind review.


JP
Janie P.
San Jose, CA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Janie said the business met all of her needs.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Janie! 
 It was nice having you and Steve over with your Saab and Acura!
Thank You.
 


CF
Charles F.
San Jose, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Charles said he dealt with them for years. They are honest and very good.
This review was collected via phone interview by Customer Research Inc.
Jose O., Service Manager from GIC Car Clinic

Hi Chuck,
 We appreciate your review and look forward to your next visit.
Thank You.


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